Privacy & Cookie Policy

1. Privacy & Data Protection Commitment

Top Canalizador strictly respects the privacy of all users of the topcanalizador.com website and guarantees full compliance with the General Data Protection Regulation (EU Regulation 2016/679 — GDPR) and applicable national legislation (Law No. 58/2019).

2. Data Controller

For any questions regarding the protection of your personal data, you may contact us directly through the following channels:

3. Collection & Purpose of Personal Data

Our website is purely informational and does not use automated personal data collection forms. Any data voluntarily provided by the client via phone call, WhatsApp or email is used exclusively to provide technical assistance, prepare quotes and invoice requested services.

4. Cookie Policy

We only use strictly necessary and technical preference cookies (such as remembering your cookie consent and selected language) to ensure fast, secure and personalized operation of the website. You can manage your preferences at any time via the Cookie Settings button in the website footer.

5. Data Security & Retention

All communications with our website are protected by HTTPS/SSL encryption. We do not sell, rent or share personal data with third parties, retaining only strictly necessary records for the period required by law.

6. Data Subject Rights

Under the GDPR, data subjects have the right to request access, rectification, restriction, portability or erasure of their personal data by sending a request to geral@topcanalizador.com. You also have the right to lodge a complaint with the national supervisory authority — Comissão Nacional de Proteção de Dados (CNPD) (www.cnpd.pt).